Privacy Policy

1. Introduction

AI Certifications NZ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, in accordance with the Privacy Act 2020 and other applicable New Zealand privacy laws.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Full name and contact details (email address, phone number)
• Company or organisation name
• Job title and professional information
• Billing and payment information
• Training records and certification results
• Communication preferences

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address and device information
• Browser type and version
• Time zone setting and location
• Operating system and platform
• Usage data and analytics

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and managing our AI certification training services
• Processing registrations and issuing certifications
• Communicating with you about our services, updates, and promotional offers
• Processing payments and maintaining billing records
• Improving our services and developing new offerings
• Complying with legal obligations and regulatory requirements
• Protecting against fraud and unauthorized access
• Analysing usage patterns and conducting research

4. Data Storage and Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Staff training on data protection and privacy

Your data is stored on secure servers located in New Zealand or with reputable cloud service providers that comply with New Zealand privacy standards.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing services (e.g., payment processors, email services)
• Professional Advisors: Lawyers, accountants, and other professional advisors
• Regulatory Authorities: When required by law or to comply with legal processes
• Business Transfers: In connection with any merger, sale, or acquisition of all or part of our business

All third parties are required to maintain the confidentiality and security of your personal information.

6. Your Rights Under New Zealand Law

Under the Privacy Act 2020, you have the following rights:

• Right to Access: Request access to your personal information we hold
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to legal obligations)
• Right to Complain: Lodge a complaint with the Privacy Commissioner if you believe your privacy has been breached
• Right to Withdraw Consent: Withdraw consent for processing your information at any time

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Training records and certifications may be retained for compliance and verification purposes.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our services.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: